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Part 1: No-go Zone for a Scrum Master

What a Scrum Master Doesn’t Do

So, do you want to know what it is that Scrum Masters just don’t do?  🤔

As a budding Agile enthusiast, of course you do!

You may remember from my latest articles where I shared insights on the actions and behaviours that are simply off-limits for a Scrum Master.

Today, I’ll elaborate on this topic to help deepen your understanding of what a Scrum Master doesn’t do.

This article aims for you to grasp its main takeaway: the Scrum Master’s ‘No-Go’ zone is domination.

Facilitation, Not Domination

Let’s get straight to the point – Scrum Masters don’t dominate. They facilitate.

The biggest no-go zone for a Scrum Master is to ‘dominate’. As Scrum Masters, we don’t take over – we are here in complete service for the team and the organisation. 💡

Our role is to always be on the lookout for how to help others. This nature of ours naturally positions us in the background within an organisation.

However, every Scrum Master has their time to shine, and we know precisely when those moments are, even though they often unfold with very few people around to witness.

Making Lives Easier

A great Scrum Master, as I’ve pointed out, is someone who recognises that the benefits they bring are through making other people’s lives easier within the workspace. We facilitate and enable others to perform their jobs more efficiently and effectively.

Our conversations are with the team within the organisation, and our sole mission is to assist others. 

I think this sums up the Scrum Master role perfectly. 🎯

Sharpen Your Scrum Mastery with Humility & Service

So, if you’re a budding Scrum Master, remember your superpower is service, not domination. You’re there to make others shine, boost team productivity and foster a healthy, collaborative environment. 🌟

Ready to deepen your understanding of Scrum and agile principles, or wish to sharpen your Scrum Master skills?

Check out my Agile and Scrum courses, designed to help you master this art of service and facilitation. 📖

If you are interested in becoming an agile coach and value mentored, coach-driven skills development in your journey to mastery, visit our Growing Agile Coaches page.

If you are inspired by the idea of an online apprenticeship for a scrum master, visit

If you like the idea of becoming a scrum master and want to achieve internationally recognised and certified accreditation as a scrum master, visit our Certified Scrum Master (CSM) course page.

If you are already a scrum master and want to upskill to a more advanced level of knowledge and agile coaching capability, visit our Advanced Certified Scrum Master (A-CSM) course page.

If you have several years’ experience as a scrum master and want to validate and certify your professional skills, visit our Certified Scrum Professional Scrum Master (CSP-SM) course page.

For more information on John McFadyen, visit or connect with John on LinkedIn at

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Keywords: David Marque, Stephen Bungay, Agile Leadership, Influential Thought Leaders

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author avatar
John McFadyen Managing Partner
John McFadyen is an Executive and Enterprise Agile Coach with proven experience working on some of the UK and Europe’s largest, most complex Agile Transformations. As a Certified Scrum Trainer, John brings a wealth of experience as an Agile coach, Agile practitioner and software developer into each of the four core courses he provides. The war stories, the insights into successful Agile transformations and everything he has learned from coaching high-performance Agile teams combine to provide course delegates with a unique, compelling training experience that transforms as much as it empowers.

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