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Customer collaboration over contract negotiation

The Agile Way

Traditionally, there’s always a good contract in place in the business world, but in Agile, we need to be more flexible in our deliverables.

So, with this in mind, here’s something to ponder, “Customer collaboration over contract negotiation.” 🧐

In the Agile world, it’s important to remember that we are responding to a volatile and complex domain when it comes to customer collaboration over contract negotiation.

Contracts vs Collaboration

We all understand the value of contracts; yes, they’re vital. But, if things go wrong and we’re referring back to the contract, then we’ve already lost. 🤔

The focus should be on taking our customers along the journey so they understand the whys and hows when challenges arise.

Value of Collaboration in Agile

More importantly, they see our thoughtful decisions with the data at hand. 🤝 Remember, collaboration is key! We must keep the customer at the heart of the journey, engaging in valuable conversations to best move forward when inevitable setbacks occur.

Join the Agile Journey

Check out my courses for those interested in diving deeper into customer collaboration in Agile and Scrum. 🚀

Let’s continue to hold our customers close and navigate the Agile journey together. 💼

If you are interested in becoming an agile coach and value mentored, coach-driven skills development in your journey to mastery, visit our Growing Agile Coaches page.

If you are inspired by the idea of an online apprenticeship for a scrum master, visit https://www.agilesuccess.academy/courses/growing-scrum-masters-advanced

If you like the idea of becoming a scrum master and want to achieve internationally recognised and certified accreditation as a scrum master, visit our Certified Scrum Master (CSM) course page.

If you are already a scrum master and want to upskill to a more advanced level of knowledge and agile coaching capability, visit our Advanced Certified Scrum Master (A-CSM) course page.

If you have several years’ experience as a scrum master and want to validate and certify your professional skills, visit our Certified Scrum Professional Scrum Master (CSP-SM) course page.

For more information on John McFadyen, visit https://www.growingscrummasters.com or connect with John on LinkedIn at https://www.linkedin.com/in/johnmcfadyen/.

#agile #agilecoach #agilecoaching #agileprojectmanagement #agileproductdevelopment #agility #businessagility #scrum #scrummaster #scrumtraining #scrumcertification #scrumalliance #agilecentre #johnmcfadyen #coach #coaching #certifiedscrummaster

Keywords: Customer Collaboration, Agile Principles, Business Agility

Hashtags: #CustomerCollaboration, #AgilePrinciples, #BusinessAgility

General

#Agile, #AgileCoach, #Scrum, #ScrumMaster, #AgileCentre, #ProductOwner, #BusinessAnalyst, #AgileProjectManagement, #BusinessAgility, #ScrumTraining, #AgileProductDevelopment.

author avatar
John McFadyen Managing Partner
John McFadyen is an Executive and Enterprise Agile Coach with proven experience working on some of the UK and Europe’s largest, most complex Agile Transformations. As a Certified Scrum Trainer, John brings a wealth of experience as an Agile coach, Agile practitioner and software developer into each of the four core courses he provides. The war stories, the insights into successful Agile transformations and everything he has learned from coaching high-performance Agile teams combine to provide course delegates with a unique, compelling training experience that transforms as much as it empowers.

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